Comet Reviews

The Comet.co.uk online store stocks a vast range of Home Appliances and Electricals to suit your needs. Comet Group Plc accepts most major credit and debit cards including Visa, MasterCard, Switch, Delta, American Express and Time Card. Comet Stores are located nationwide and online delivery is available to most UK regions.

Average Store Rating (122 Reviews)

34% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:2 out of 5
Comet 2.5 out of 5
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List of all Comet reviews available. Read what other uses think about Comet before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. bought hoover washing machine £269 in

    Comet By I REID (13/05/2008)

    bought hoover washing machine £269 in feb 2008 broken and not repairable ,comet want me to either take a machine with a smaller drum size or of a poorer quality,or pay £150 or so more as my machine was on offer, i will not ever be buying from commet again there service is non exsistent ,beware do not buy from them,i spent the hole day trying to phone them only to be told too phone back later as al... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. wanted to buy a sony LCD, having looked

    Comet By Sam Patel (02/05/2008)

    wanted to buy a sony LCD, having looked around I found one at a shop called TTC, on Foleshill Road, Coventry who were selling sony TV at £339 Sony 23 4050.
    Having done some research on the web Comet at £449 with this mind I e-mailed
    their customer services asking them to confirm that they would be able to match the price. The reply was as follows:

    If this issue is not resolved to your satisfacti... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. Comet is a very good store and the staff

    Comet By Carole Ward (21/03/2008)

    Comet is a very good store and the staff are extremely helpful and friendly. We bought a an LG vacuum cleaner in October 07 and it went in for repair for the switch on the handle in March 08. We had to wait for the repair being done, which took over a week, and when it came back it had a broken wheel and the switch was still temperamental. One week later and the switch is not working again and t... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Having bought a TomTom from TheLink

    Comet By Anonymous (07/03/2008)

    Having bought a TomTom from TheLink which didn't work properly (known problem with the bluetooth feature) and getting zip response from them I visited my local Comet instead.

    Yet again the first one was faulty but unless TheLink, Comet were more than happy to exchange it there and then and I'm now the happy owner of a superb SatNav system. Read Full Review »

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. Do not buy from Comets, there after

    Comet By Anonymous (20/01/2008)

    Do not buy from Comets, there after sales service is appauling. You cannot get through to their aftersales helpline, I tried every five minutes for one hour, the line was always engaged!!!!!!Their online help line is just as bad, you type on line to one of their advisers but then they cut you off if you do not reply within two seconds. Finally I took the faulty TV (only two weeks old)back to the s... Read Full Review »

    9 out of 10 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. My product did not arrive at all and I

    Comet By debbie orr (05/01/2008)

    My product did not arrive at all and I am still fighting to get a refund. Read Full Review »

    7 out of 8 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Order on line at your peril! I ordered a

    Comet By mark williams (29/12/2007)

    Order on line at your peril! I ordered a digital TV recorder and was given a delivery date 12 days from ordering. I took into account the fact it was xmas but then received a huge 11HOUR DELIVERY SLOT! If that wasn't bad enough it didn't turn up at all. Nor did it show up the following day! I ended up cancelling the order. You can order things from Hong Kong off ebay that turn up quicker t... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. A truely horrible shop. Ordered a fridge

    Comet By Anonymous (27/12/2007)

    A truely horrible shop. Ordered a fridge freezer for delivery 2 days before Christmas. After spending time with the sales assistant a delivery slot was agreed and the product was paid for. Needless to say the product never arrived as the sales assistant had not looged the delivery in to their schedule and the cashier did not spot that the order form had no delivery date on it. After spending t... Read Full Review »

    1 out of 2 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. I bought a Larder fridge from Comet

    Comet By Mark Leighton (11/12/2007)

    I bought a Larder fridge from Comet Purley Way Croydon in July 07. The delivery crew caused £700 worth of damage to my kitchen floor. The fridge lasted 2 weeks and failed whilst I was away for the weekend. Loss of food -huge cost. Went to store for help. "Not our problem any more" was the reply from the manager. Wouldn't help with a loan fridge or help speed up the process of fridge... Read Full Review »

    6 out of 7 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. I WENT TO BUY A LAPTOP FROM COMET LEEDS

    Comet By TONY XXXXX (04/12/2007)

    I WENT TO BUY A LAPTOP FROM COMET LEEDS . I WAS AMAZED , I WAS IN AND OUT IN 10 MINS Read Full Review »

    1 out of 4 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

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