Tesco Reviews

Tesco.com is more than just an online grocery store. You can find a huge range of products online - far more than you could in your local Tesco store. From a wide selection of top electrical brands to expertly arranged bouquets of flowers, Tesco.com has something for everyone all at Tesco's everyday low prices. Plus you can earn Clubcard points for all your purchases.

Average Store Rating (75 Reviews)

35% of users recommended this store
  • Ease of Ordering:3 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2.5 out of 5
Tesco 2.5 out of 5
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List of all Tesco reviews available. Read what other uses think about Tesco before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. The shop is excelent

    Tesco By RONALD JONES (15/01/2008)

    The shop is excelent Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. I love Barbie

    Tesco By Serena Crane (28/11/2007)

    I love Barbie Read Full Review »

    none of 12 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. I have often used Tesco direct for

    Tesco By Tracey Padgett (25/11/2007)

    I have often used Tesco direct for flower orders,DVDs,and grocery shopping.I have never received anything but an excellent service. Deliveries on time,and excellent customer service. Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Why do they show so little regard for

    Tesco By Cheryl Hayes (09/11/2007)

    Why do they show so little regard for their customer?
    Until last week, I was a regular on-line shopper, spending £6000 a year. Sure, I had always had problems with them...40% of deliveries in the first 6 months were cancelled by them because 'the van has broken down'. Always the same excuse. Items paid for but missing, out of date items, damaged items, etc, the list goes on and on!!!
    But,... Read Full Review »

    14 out of 18 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. In July I ordered on-line two pieces of

    Tesco By Anonymous (18/09/2007)

    In July I ordered on-line two pieces of flat pack furniture from Tesco via Tesco direct.

    With little notice they changed the time of delivery and although I told them I could not be there at that time and tried to cancel, the goods were delivered and left outside my flat.

    Then when I had put the furniture together I found that a piece of a hinge for the glass door of the display cabinet was mis... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. Although this was the cheapest price we

    Tesco By Simon Bell (14/08/2007)

    Although this was the cheapest price we could find for this washing machine, the delivery date in the catalogue stated 3 working days. Washing machine was not delivered in time so I complained by email. Had a very prompt response from Tesco advising of delivery date. As far as I can remember, the delivery time was given as between 11am & 11pm. At 7am I was woken up by the delivery men banging ... Read Full Review »

    3 out of 3 people found this review helpful
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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Very often when e-mails are sent re

    Tesco By Anonymous (11/04/2007)

    Very often when e-mails are sent re delivery problems, no reply is ever received from Tesco. You are just left in mid-air. Once they have had your order and money you are yesterday's news Read Full Review »

    1 out of 3 people found this review helpful
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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. consistently, the best quality, best

    Tesco By Wayne Morris (11/03/2007)

    consistently, the best quality, best value and most reliable service available. i don't even compare prices on the back of consistently top level service from tesco flowers. Simply superb Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. someone from tesco online store called

    Tesco By Anonymous (07/03/2007)

    someone from tesco online store called me a day after i placed my order telling me that my card was declined when in fact the amount was already deducted to my account. there was nothing wrong with my card but there is something wrong with their system. i got no groceries and have to wait for four days to get my money back. and their staff is so RUDE!!!!!!!!!! Read Full Review »

    4 out of 5 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. This store was so quick. I ordered our

    Tesco By Lynsey Birch (26/02/2007)

    This store was so quick. I ordered our Dyson on the Saturday and it was delivered at 8.15 am on the Monday! Read Full Review »

    none of 2 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

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